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Atrezzo Provider Training

KEPRO Maine will be launching our new platform on July 1, 2017!

 

Atrezzo: KEPRO’s New Web-Based Application Reminder  

Effective July 5, 2017 at 8 a.m., KEPRO will launch the new innovative web-based provider portal, called Atrezzo which will be used for entering requests and reviews. Atrezzo will replace CareConnection on this date. 

Effective June 28, 2017 at 6 p.m., KEPRO will migrate all existing authorization data from CareConnection to Atrezzo and you will no longer be able to enter requests and reviews into CareConnection at that time. KEPRO staff will process all submissions entered prior June 28, 2017 and they will be returned via normal download notification process by June 30, 2017. 

 

Leadership Overview of New Atrezzo Portal

This training is limited to Executive Directors, Chief Operation Officers, Chief Financial Officers, Agency IT Leadership and Clinical Directors. Each training course has its own registration. Select the link for the appropriate location, date, and time. 

AMHC, 43 Hatch Dr., Caribou 

Date and time: May 22 at 9:00 a.m.

Registration link:

https://kepro-leadershipoverview-9am-amhc-05-22-17.eventbrite.com 

 

KEPRO, 400 Technology Dr., Scarborough 

Date and times: May 22 at 9:00 a.m. and 1:00 p.m.

Registration links:               

https://kepro-leadershipoverview-9am-scarborough-05-22-17.eventbrite.com

https://kepro-leadershipoverview-1pm-scarborough-05-22-17.eventbrite.com               

Date and times: May 23 at 9:00 a.m. and 1:00 p.m.

Registrations links:

https://kepro-leadershipoverview-9am-scarborough-05-23-17.eventbrite.com

https://kepro-leadershipoverview-1pm-scarborough-05-23-17.eventbrite.com        

Date and times: May 24 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-leadershipoverview-9am-scarborough-05-24-17.eventbrite.com

https://kepro-leadershipoverview-1pm-scarborough-05-24-17.eventbrite.com               

Date and times: May 25 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-leadershipoverview-9am-scarborough-05-25-17.eventbrite.com

https://kepro-leadershipoverview-1pm-scarborough-05-25-17.eventbrite.com 

 

Wings, 900 Hammond St., Bangor               

Date and times: May 23 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-leadershipoverview-9am-bangor-05-23-17.eventbrite.com

https://kepro-leadershipoverview-1pm-bangor-05-23-17.eventbrite.com 

 

The Senator Inn, 284 Western Ave., Augusta       

Date and times: May 24 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-leadershipoverview-9am-augusta-05-24-17.eventbrite.com

https://kepro-leadershipoverview-1pm-augusta-05-24-17.eventbrite.com 

 

St. Mary’s Regional Medical Center, 93 Campus Ave., Lewiston      

Date and time: May 25 at 9:30 am.

Registration link:

https://kepro-leadershipoverview-930am-lewiston05-25-17.eventbrite.com

 

Introduction to New Atrezzo Portal: Submitting Reviews in the New System

This training is open to agency personnel that interface with the web portal for reviews. Each training has its own registration. Due to limited space, please only register for one training and only if you can attend. Select the link for the appropriate location, date and time. 

 

Presque Isle Inn and Convention Center, 116 Main St., Presque Isle 

Date and times: June 5 at 9:00 a.m. and 1:00 p.m.

Registration links:           

https://kepro-training-9am-presqueisle-06-05-17.eventbrite.com

https://kepro-training-1pm-presqueisle-06-05-17.eventbrite.com 

Spectacular Event Center, 395 Griffin Rd., Bangor 

Dates and times:      

June 6 at 9:00 a.m. and 1:00 p.m.

      June 7 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-training-9am-bangor-06-06-17.eventbrite.com

https://kepro-training-1pm-bangor-06-06-17.eventbrite.com

https://kepro-training-9am-bangor-06-07-17.eventbrite.com

https://kepro-training-1pm-bangor-06-07-17.eventbrite.com 

Auburn Public Library, 49 Spring St., Auburn               

Date and times: June 9 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-training-9am-auburn-06-09-17.eventbrite.com

https://kepro-training-1pm-auburn-06-09-17.eventbrite.com 

Kaplan University, 265 Western Ave., South Portland 

Dates and times:

June 12 – 9:00 a.m. and 1:00 p.m.

      June 13 – 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-training-9am-soportland-06-12-17.eventbrite.com

https://kepro-training-1pm-soportland-06-12-17.eventbrite.com

https://kepro-training-9am-soportland-06-13-17.eventbrite.com

https://kepro-training-1pm-soportland-06-13-17.eventbrite.com 

Kaplan University, 14 Marketplace Dr., Augusta 

Date and times: June 15 at 9:00 a.m. and 1:00 p.m.

Registration links:

https://kepro-training-9am-augusta-06-15-17.eventbrite.com

https://kepro-training-1pm-augusta-06-15-17.eventbrite.com 

Please be aware that in some areas, there will be limited space.  KEPRO may need to manage attendance and either schedule separate agency trainings or additional events. 

 

Webinars 

In addition to these in-person events, there will be webinar opportunities. 

Adult Services Training

Thursday, June 15, 2017

9:00am

http://kepro.adobeconnect.com/atrezzo03/

Child Services Training

Thursday, June 15, 2017

1:00pm

http://kepro.adobeconnect.com/atrezzo04/

Child Services Training

Friday, June 16, 2017

9:00am

http://kepro.adobeconnect.com/atrezzo05/

Adult Services Training

Friday, June 16, 2017

1:00pm

http://kepro.adobeconnect.com/atrezzo06/

Adult Services Training

Tuesday, June 20, 2017

10:00am

http://kepro.adobeconnect.com/atrezzo07/

Child Services Training

Tuesday, June 20, 2017

3:00pm

http://kepro.adobeconnect.com/atrezzo08/

Child Services Training

Thursday, June 22, 2017

10:00am

http://kepro.adobeconnect.com/atrezzo09/

Adult Services Training

Thursday, June 22, 2017

3:00pm

http://kepro.adobeconnect.com/atrezzo10/

Adult Services Training

Friday, June 23, 2017

8:00am

http://kepro.adobeconnect.com/atrezzo11/

Child Services Training

Friday, June 23, 2017

11:00am

http://kepro.adobeconnect.com/atrezzo12/

Child Services Training

Thursday, July 06, 2017

9:00am

http://kepro.adobeconnect.com/atrezzo13/

Adult Services Training

Thursday, July 06, 2017

12:00pm

http://kepro.adobeconnect.com/atrezzo14/

Child Services Training

Friday, July 07, 2017

10:00am

http://kepro.adobeconnect.com/atrezzo15/

Adult Services Training

Friday, July 07, 2017

1:00pm

http://kepro.adobeconnect.com/atrezzo16/

 

Open-line Conference Call 

On July 5, 2017, we will host an open line conference call to assist providers with any questions they might have. The call will be staffed from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 6:00 p.m.  

Conference call information:

Conference call #1-866-754-2932

Passcode #9415268027 

Please contact KEPRO with questions at 1-866-521-0027.

 

KEPRO CareConnection® Provider Training

KEPRO Care Connection® Instructional Information and Training Site

 

CareConnection® Training Course 1 – Click to access 
Topics Covered in Course 1:

  • How to log in to CareConnection®
  • How to view Member eligibility in CareConnection®
  • How to search for a request in CareConnection®
  • How to view notes and request status in CareConnection®
  • Other important information for Providers

 

CareConnection® Training Course 2 – Click to access 
Topics Covered in Course 2:

  • How to determine initial authorization request type
  • How to create initial authorization requests (Registrations, Prior Authorizations, and Initial Courtesy Reviews)

 

CareConnection® Training Course 3 – Click to access 
Topics Covered in Course 3:

  • How to create Continued Stay Reviews
  • How to submit Discharge Reviews for Member’s leaving service

 

CareConnection® Training Course 4 – Click to access 
Topics Covered in Course 4:

  • How to create Contact for Service Notifications for services that monitor Waitlists
  • Grant-Funded Authorizations for certain Section 17 services

 

CareConnection® Training Course 5 - COMING SOON!
Topics Covered in Course 5:

  • Long-Term Supported Employment Services

 

Clinical Training

Service-Specific Conference Call Schedule 2016

KEPRO-Maine is pleased to announce the 2016 schedule of service-specific conference calls. These calls are intended to enhance communication with KEPRO and its stakeholders. Both DHHS and the provider network are invited to participate. KEPRO Operations, Clinical manager, Medical Director and Clinical team members will participate in the calls as applicable.

All calls will be topic specific and are held on a rotating basis. The calls are on Thursdays from 10:30 a.m. to 11 a.m. Please refer to the schedule below for topic areas and dates. All calls can be accessed by dialing 866.754.2932 and using the Access Code 941-526-8027.

Please address all questions related to the calls to APS Office Manager Kathy Scott at 866.521.0027, Option 0 or kscott@kepro.com.