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APS Healthcare was awarded the contract with the State of Maine’s Department of Health and Human Services to provide a Behavioral Health Utilization Management System for services currently purchased through the State’s Office of Maine Care Services and administered by the Adult Mental Health Services, Children’s Behavioral Health Services, and the Office of Substance Abuse.

APS Healthcare will operate a 24 hour/7 day a week call center as part of the Maine ASO Behavioral Health Utilization Review Program that will provide access for providers and assists with both operational and educational activities related to the program. Providers can access the Help Desk, review requests and access information as participants in the program.

Please note and read the Level of Care Criteria.

For Provider Inquiries, contact us at (866) 521-0027 and press the option for Providers.

Important Updates(All earlier updates are posted on the archive page)

Service Grid Revisions as of 7/1/08

CBHS-Approved PNMI Room & Board Authorization Process Revision 6/6/08

Revisions to the Level of Care Criteria 6/6/08

Reading .PDF Documents

In order to view the .PDF files, you will need Acrobat Reader.